THE FINE print.

Express shipping is not offered.

Please allow 1–2 business days to process your order. Once your order is processed, please allow 2–6 business days to receive your package.

Note: Processing times do not include weekends or holidays.

Once your order has been shipped and transferred to the shipping carrier, Pink Collar LLC is no longer responsible for the package. If your package is lost, stolen, delayed, or damaged, please reach out to the carrier for further assistance.

All orders are shipped with a tracking number. Please be sure you entered the correct email address. If your tracking shows delivered, the package is considered successfully delivered. Any delivery issues must be resolved directly with the shipping carrier by opening a claim or investigation using your tracking number.

Pink Collar LLC does not issue refunds or exchanges for packages marked as delivered or for lost packages.

All sales are final. We do not offer returns, exchanges, or refunds.

If you receive a defective item, you must contact us within 2 days of delivery with clear photos of the defect. Once approved, we will provide a replacement or store credit.

Requests made after 2 days will not be accepted.